Quality 360
Businesses today do not have an integrated view of the total cost of quality. Total cost of quality comprises of Cost of Good Quality and Cost of Poor Quality. Cost of good quality requires investment on prevention and appraisal costs. Cost of poor quality arises due to internal failures – poor processes, equipment failure and downtime, reworks, scrap etc. and due to external failures – customer returns, loss of customers, repairs at customer sites, etc. There are solutions available which help with prevention and appraisals but almost all the data from such solutions sit in silos and focus more on process audits and certification rather than a holistic understanding of quality costs. There are not many solutions which enable data capture of internal and external failures in a structured format which enables analytics to prevent defects.
Stratera provides a robust solution that can…
- Helps digitise supplier quality management and traceability and enables more DOL – reducing IQC.
- Digitise defects and complaints recording via phone and/or tab apps in IQC, LQC, PDI and in the field.
- Mandate capture of critical to quality data if not already enabled.
- Pull data from multiple sources including data flowing from IoT enabled devices into a structured format.
- Predictive analytics using data to reduce/prevent defects and develop preventive maintenance schedules.
- End-to-end traceability of quality from customer back to supplier – including line quality personnel involved for improved RCA to drive defect reduction and prevention.
- Ensure a holistic view of all costs related to cost of quality to the Management team through intuitive dashboards enabled with call-to-action features.
These are some of the features which will help businesses with a 360° view of the total cost of quality to enable informed decision making and prevent high costs. Stratera pulls quality out of silos and ensures that businesses can be “Quality First” focused in the true sense.
